Privacy & Cookies
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998. The information you provide, enables us to process your order and to provide you with the best possible service. It will not be shared with any third parties unless you have given us your permission. The information we hold will be accurate and up to date. If you find any inaccuracies we will delete or amend immediately. We only store information about you for 2 reasons. First to process your order and second to provide you with the best possible service. The information we will collect includes:-
Your telephone number
Your email address
We will never collect sensitive information about you without your consent. Personal information that we hold will be held securely in accordance with our internal security policy and the law.
Storage of Personal Information
We are committed to ensuring that our suppliers have appropriate technical, administrative and physical procedures in place to ensure that your information is protected against loss or misuse. All personal information you provide to us is stored on our secure servers or on secure servers operated by a third party located in the EEA.
All third parties who provide services or software to us are required to sign a contract requiring them to have appropriate technical, administrative and physical procedures in place to ensure that your information is protected against loss or misuse.
Retention of information
We only hold your personal information for as long as necessary for the purposes for which we collected your information.
We have a retention policy which lays down timescales for the retention of information. Customer data retention periods can be found below:
Type of Documents
Description of Document
Name and contact details of people expressing interest in our goods or services.
Up to 24 months from last contact
Name and contact details of all customers including emails, addresses and payment information
24 months after last order.
If you chose to send us information via email, we cannot guarantee the security of such information until it is delivered to us.
Changing or deleting your information
You can ask us at any time to change, amend or delete the information that we hold about you or ask us not to contact you with any further marketing information. You can also ask us to restrict the information that we process about you.
You can request that we change, amend, delete your information or restrict our processing by emailing us at firstname.lastname@example.org
If you have been through the internal complaints procedure and are still not happy with the result, then you have the right to complain to the Information Commissioner’s Office. They can be contacted as follows:
All internet payments details are encrypted and secured by using a leading Payments Service Provider (Stripe or Paypal); none of your card details are held on the website.
You are granted a limited licence to access and make personal use of this web site, but not to download (other than page caching) or modify it or any portion of it, except with the express written consent from us. All content included on the web site, such as text, graphics, logos and images belongs to Hunter Gatherer and is protected by United Kingdom and international copyright laws.